BrainStorm Admin portal unable to be logged in to

Incident Report for BrainStorm

Postmortem

The issue was caused by an unexpected spike in system traffic that triggered a failure in one of our internal health checks, which temporarily took a key service offline.

Posted Apr 28, 2026 - 15:48 MDT

Resolved

This incident has been resolved.

Posted Apr 27, 2026 - 08:07 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 27, 2026 - 08:06 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 27, 2026 - 07:57 MDT

Investigating

We are currently investigating this issue.

Posted Apr 27, 2026 - 07:45 MDT

This incident affected: BrainStorm Admin Portal (Authentication/Login, Search, People, Reporting, Marketplace, Content).