Unable to log into the BrainStorm Admin and End User portal

Incident Report for BrainStorm

Resolved

This incident has been resolved.
Posted Apr 09, 2026 - 15:10 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2026 - 15:04 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 09, 2026 - 15:03 MDT

Update

We are continuing to investigate this issue.
Posted Apr 09, 2026 - 14:34 MDT

Investigating

We are currently investigating this issue.
Posted Apr 09, 2026 - 14:34 MDT
This incident affected: BrainStorm Admin Portal (Authentication/Login) and BrainStorm End-user Portal (Authentication/Login).